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Setting up your TVS50 Voicemail to work with your KX-TAW848 Telephone System

 

 

  Congratulations on your Panasonic TVS50 purchase! This page is designed to get your TVS50 up and running with your Panasonic KX-TAW848 Telephone System in no time at all. First things first though. If you haven't done so already, you're going to need to set up your KX-TAW848 Telephone System to accept your TVS50 Voicemail. If you haven't done that, CLICK HERE now to do that first. Got that done? Great! Next you're going to need a 9pin-to-9pin, A.K.A DB9-to-DB9 ‘Null Modem Cable”. If you need to purchase one of those you can CLICK HERE to order one.

Now that we have that out of the way, let's get started.

 

1)  Get Connected

 

Connect one end of your Null Modem cable to the TVS50's 9pin RS232 serial port. Then connect the other end of the Null Modem Cable to the Com port on your laptop or PC.

 

2)  Open HyperTerminal.

 

HyperTerminal is a communications software built into all Windows operating systems going back at least as far as Windows95. To get to it using Windows XP do the following. Click START, PROGRAMS, ACCESSORIES, COMMUNICATIONS, HYPERTERMINAL.

 

3)  Name your HyperTerminal connection.

 

Now we have to set up a “New Connection”. So go ahead and name your new connection like I have below.

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

4)  Assigning the Com port.

 

Where it says “connect using” use the drop down menu to your laptop or PC's 9-pin Com port as shown below.

 

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

5)  Setting the Com port properties

 

Set your Com port settings EXACTLY like you see it below. Now click “Apply” and tap the “Enter” key once.

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

6)  The Quick setup

 

Now we get to start setting up the TVS50 to "Talk" to your KX-TAW848 telephone system. Click on 5 “Quick setup”

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

7)  An explanation of what Quick setup does to your TVS50.

 

Read through these two paragraphs and then click “Enter”

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

8)  Selecting the system to connect to.

 

THIS IS VERY IMPORTANT!!! This is where we tell the TVS50 what Telephone system it's going to be connected to. Look CLOSELY. Do you see a choice for the KX-TAW848??? No. So what gives…right? Here's the scoop. The TVS50 has been around longer than the KX-TAW848 has. So, since the KX-TD series telephone systems use the same signaling as the KX-TAW848 telephone system does, we select 5 “KX-TD816/KX-TD1232/KX-TA1232”. The TVS50 Voicemail system will begin to automatically configure itself. WARNING!!! If you select 7 “KX-TA series” your TVS50 WILL NOT WORK!!!

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

9)  Mailbox setup.

 

The TVS50 will look to your KX-TAW848 for active extensions to assign mailboxes to. We recommend that you simply press the “S” key to go to the next screen. You can always delete mailboxes if you need to later. Most never need to.

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

10)  Setting up the TVS50 ports to answer.

 

Here is where we tell the TVS50 how to answer when calls are directed to it. The “Custom 1” and “Custom 2' that's referred to is where you'll be able to ‘Customize” your auto attendant to direct callers to a desired telephone extension, or group of extensions (I.E. “Press 1 for sales, Press 2 for shipping…etc.). More about that in another section. For now, press “S” to move on to the next screen.

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

11)  Your Password.

 

This is where you will enter a password. You can just hit the enter key for both “New password” and “verification” if you don't want one. I highly advise that you pick one though. It needs to be 4-digits. Make sure you WRITE IT DOWN!!! Some installers like to write it on the inside of the TVS50 cover. Whatever you do, DON'T LOSE IT!!! Without it, you will probably have to totally re-program the TVS50. NO, there is no “back door” password for us to bail you out with.

 

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

12)  Restarting the system.

 

Not much to do here. Just enter “yes”, and the system will restart.

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

13)  Port test.

 

Now you'll just have to sit tight while the system re-boots itself. At the end of the restart, you should see “Active CO's: 1 2 – DPT Interface Connection is Established – ON LINE MODE”.

 

Panasonic TVS50 voicemail setup for the Panasonic KX-TAW848 telephone system

 

Congratulations! Your TVS50 and KX-TAW848 systems are now connected!

 

 

 

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